Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

July 5, 2019

I had a fairly simple problem, but even though I was late for my appointment for a chat they came back to me really quickly, and answered every question I had in an easy to understand manner and we resolved the problem very quickly. It had been bedeviling me for some time and this just makes everything easy. I also have the feeling that if I don't understand exactly how to follow through with their advice, they will help out quickly and efficiently. Great help in a timely fashion.

Gale Force Coffee Roasters
United States
Over 1 year using the app
July 18, 2019

I am using the ReCharge application for subscription and one time buys for my store. The app allows me to do free+shipping trials and set up different workflows. Customer support is very helpful!

Coral Nano Silver Toothpaste
United States
9 months using the app
January 24, 2020

Every time I have an issue, the Recharge support is swift to reply + give really helpful answers. Shoutout to George O on their customer support team! :)

Peak and Valley
United States
11 months using the app
January 31, 2020

Great customer service and fast answers! Solved my problem in few minutes, when got clear instructions from support.

Nordic Topline
Finland
3 days using the app
April 20, 2020

recharge is awesome, helps process all our subscription products. Great new features coming out that help manage the subscription service even better

Thryve - Gut Health Program
United States
About 2 years using the app
April 24, 2020

Top customer service and support, the staff is very responsive, and they fix all the issues you are encountering !

Geekabrak
France
13 days using the app
April 24, 2020

Amazing customer service had a few issues and the team was all over it. Highly recommend using their service

Easy Day
United States
10 months using the app
Edited June 11, 2020

I love recharge. It has allowed me to seamlessly set up a subscription service and their customer support goes above and beyond. Super simple, effective app and great support.

easy. | 100% organic tampons + pads delivered straight to your door.
Canada
About 4 years using the app
June 19, 2020

I installed this app to run some subscription options on my store. The ReCharge team were able to help me get started and make sure everything worked beautifully. I was delighted by their response and problem-solving ability. Thanks so much, Pedro!

The You Barista Coffee Company
United Kingdom
Edited July 23, 2025

I just installed the app and the people at recharge, especially Jauqez were so helpful and responsive to help me install the app and answer all my concerns. I’m already loving it and look forward to having many subscriptions. It’s fast and easy to setup payments with stripe or Braintree for recharge and you can do it within the app! Love it

Theas Essence
United States
About 1 year using the app