Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

May 1, 2024

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

Go-To Skincare
Australia
About 2 months using the app
April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

April 19, 2024

Ivan did a great job helping me navigate through the problem. Excellent service.

years.com
United Kingdom
Over 1 year using the app
Recharge replied April 22, 2024

Thank you for the review and the shout out to Ivan!

- Ty Bailey | VP of Services

April 18, 2024

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

TYPEBEA Australia & New Zealand
Australia
2 months using the app
Recharge replied April 22, 2024

Thank you for the five star review and your shout out to Jairus!

- Ty Bailey | VP of Services

April 16, 2024

I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.

Aromatherapy Associates
United Kingdom
9 months using the app
Recharge replied April 22, 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

April 16, 2024

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

Wash Yo Self
United States
About 2 years using the app
Recharge replied April 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

April 15, 2024

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
United States
Over 4 years using the app
Recharge replied April 22, 2024

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

April 4, 2024

Nena was so fast to respond and fix my issue. Great service!!

ednibody
New Zealand
Over 3 years using the app
Recharge replied April 8, 2024

We appreciate the review - and the shoutout to Nena!

Ty Bailey | VP of Services

Edited July 1, 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

All About Kombucha
Ireland
About 1 year using the app
Recharge replied April 8, 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

Edited July 10, 2024

Tim was very professional and helpful. He resolved the issue immediately.

Redefined Vitamins
United States
Over 6 years using the app
Recharge replied April 8, 2024

We appreciate the review!

Ty Bailey | VP of Services