Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Great support team (shoutout Irving!), works well, key to our business.
Also shoutout Nick from eShopGenius for consistently helping us through any challenges that require a bit more development!
Thank you for the review - and the shout out to Irving!
- Ty Bailey | VP of Services
Customer support is superb which for me is very important!
Thank you for the shout out!
- Ty Bailey | VP of Services
We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)
Thank you for leaving a review of your experience!
- Ty Bailey | VP of Services
MC was super helpful and ensured both we and the subscriber would be happy with the resolution
We appreciate the review -and the shout out to MC!
- Ty Bailey | VP of Services
Excellent customer service - nice not to talk to a bot!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.
Thank you for your five star review!
- Ty Bailey | VP of Services
Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!
We appreciate the review!
- Ty Bailey | VP of Services
Great app, great experience, great support. New tools and features continuously rolled out to make the platform even stronger.
We appreciate the five star review!
- Ty Bailey | VP of Services
