Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!
We appreciate you taking the time to leave a review of your experience with us!
- Ty Bailey | VP of Services
Absolute necessity for any subscription business. Really good technical support (shoutout to Bryan Nguyen!)
Thank you for your review and the shout out to Bryan!
- Ty Bailey | VP of Services
Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!
We appreciate your review and the shout out to Nena!
- Ty Bailey | VP of Services
Nikola C. from Technical Support was super helpful. Very happy with Recharge. Resolved my issue in just one conversation. Provided guidelines on how to do it and share some links.
Thank you for the review - and the shout out to Nikola!
- Ty Bailey | VP of Services
I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.
Thank you for your review - and the shout out to Elijah!
- Ty Bailey | VP of Services
The rep Matt Ammirati was very efficient and helpful. Great customer service experience!
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Vuk was super helpful, with clear and thorough instructions to assist me in finding a solution for my issue.
Glad to hear about your positive experience! Thank you for your review.
- Ty Bailey | VP of Services
Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.
Raw Wild Dog Food
We appreciate your review - and the shout out to Juan!
- Ty Bailey | VP of Services
Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
