Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

July 3, 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
United States
About 4 years using the app
Recharge replied July 8, 2024

We appreciate your review!

- Ty Bailey | VP of Services

July 3, 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ellie
United States
Over 7 years using the app
Recharge replied July 8, 2024

Thank you so much for the five star review - and for your partnership through the years!

- Ty Bailey | VP of Services

June 28, 2024

Kiki was awesome! Very thorough and friendly!

Hem Healer
United States
About 3 years using the app
Recharge replied July 1, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Edited June 27, 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
Canada
About 2 months using the app
Recharge replied July 1, 2024

We appreciate you sharing your experience!

- Ty Bailey | VP of Services

June 26, 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Everyday Explorers Co.
United States
3 months using the app
Recharge replied July 1, 2024

We appreciate your five star review - and the shout out to Jenalyn!

- Ty Bailey | VP of Services

Edited November 26, 2024

Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
United States
10 months using the app
Recharge replied July 1, 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

June 25, 2024

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

Vineland Estates Winery
Canada
4 months using the app
Recharge replied July 1, 2024

We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory!

- Ty Bailey | VP of Services

June 24, 2024

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

McGuire Chocolate Company
Canada
Almost 2 years using the app
Recharge replied July 1, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

June 24, 2024

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Dr. Will Cole
United States
Over 1 year using the app
Recharge replied July 1, 2024

Thank you for the shout out to the Support crew - especially Kiki!

- Ty Bailey | VP of Services

June 11, 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Bunny James Boxes
United States
Over 5 years using the app
Recharge replied June 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services