Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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no good, they put their prices up significantly without notice and direct debited the amounts, when I realised they only refunded a fraction.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
customer service helped us navigate issues with our site in a timely manner. I was impressed!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Recharge is a huge part of our business and they provide amazing customer support.
Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.
Thank you for your five star review!
- Ty Bailey | VP of Services
I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Vinse was a fantastic resource while we were migrating; thanks again1
Thank you for the review - and the shout out to Vinse!
- Ty Bailey | VP of Services
Yajaira helped us troubleshoot an issue with one of our customers. I really needed and appreciate their support!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Nick from e-shop genius was amazing to work with and handled everything perfectly.
We appreciate you leaving a review!
- Ty Bailey | VP of Services
Fast customer service. Randy was very helpful!
Thank you for the five stars!
- Ty Bailey | VP of Services
Irving was so fast to respond and resolved my issue quickly!
Thank you so much for your review!
- Ty Bailey | VP of Services
Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!
We appreciate you taking the time to leave a review - and for the shout out to Eduardo!
- Ty Bailey | VP of Services
