Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

September 4, 2024

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

cGPMAX
New Zealand
About 1 year using the app
Recharge replied September 16, 2024

Thank you for the shout out to Matt & Thomas - and the five star review!

- Ty Bailey | VP of Services

September 3, 2024

Recharge Support found the solution to our issue very quickly.

Persōn & Covey, Inc.
United States
Over 4 years using the app
Recharge replied September 16, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

August 30, 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
United States
6 months using the app
Recharge replied September 16, 2024

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services

August 29, 2024

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

CoffeeAM
United States
Over 3 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Edited May 21, 2026

Yajaira T was great help. Patient and efficient in helping with support.

foxandwit
United States
About 7 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

August 23, 2024

We've had a great experience w/Bold and is helping us build our growing subscription business

Rock Creek Coffee Roasters
United States
About 5 years using the app
Recharge replied August 26, 2024

We appreciate your review!

- Ty Bailey | VP of Services

August 16, 2024

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Nourished
United Kingdom
About 5 years using the app
Recharge replied August 26, 2024

We appreciate your review!

- Ty Bailey | VP of Services

August 15, 2024

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

iCommerce.org
United States
Over 8 years using the app
Recharge replied August 26, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

August 11, 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
United States
Over 1 year using the app
Recharge replied August 26, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

August 9, 2024

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

ENERGYbits
United States
Almost 4 years using the app
Recharge replied August 12, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services