Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
Refine
-
By rating
Got on a live chat with Jaden Walker and was able to resolve my issue quickly and smoothly. Very knowledgeable and nice.
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services
Jaden was super quick and helpful!
Thank you for your review - and for the shout out to Jaden!
- Ty Bailey | VP of Services
Fast response. Comprehensive and has supported sales growth.
-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review!
- Ty Bailey | VP of Services
Juan gave excellent customer service and solved our issue very quickly.
We appreciate your review!
- Ty Bailey | VP of Services
Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.
We appreciate your review - and your shout out to Pierre!
- Ty Bailey | VP of Services
Eduardo was really helpful! Thank you
We appreciate your review!
- Ty Bailey | VP of Services
Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Their customer support is always helpful, especially with bulk actions for subscriptions.
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.
We appreciate you taking the time to leave your feedback and review!
- Ty Bailey | VP of Services
to be honest, I had become discouraged about reaching out to Recharge Support because my previous experiences hadn't been very helpful. However, working with Juan completely changed that.
He went above and beyond to assist me, demonstrating incredible patience while explaining every one of my questions in a way that was easy to understand. He never made me feel rushed and took the time to ensure I fully understood the solutions and best practices. What impressed me the most was his efficiency.
He resolved my inquiries quickly while still providing thorough explanations, making the entire experience seamless and genuinely enjoyable.
We appreciate your review!
- Ty Bailey | VP of Services
