Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.
Thank you for your review - and the shout out to John!
- Ty Bailey | VP of Services
I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.
Thank you for the five star review - and the shout out to Taylor!
- Ty Bailey | VP of Services
Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Thank you so much for your review!
- Ty Bailey | VP of Services
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt!
- Ty Bailey | VP of Services
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review!
- Ty Bailey | VP of Services
I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.
Thank you for the five star review!
- Ty Bailey | VP of Services
max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!
Thank you for the five star review and the shout out to Max!
- Ty Bailey | VP of Services
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden!
- Ty Bailey | VP of Services
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Got on a live chat with Jaden Walker and was able to resolve my issue quickly and smoothly. Very knowledgeable and nice.
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services
