Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

February 4, 2015

Great customer service and support! I am a total novice and they helped me from start to finish to set this up in my store.

INDIGO H20
United States
2 days using the app
Edited February 5, 2015

We moved our subscription service over from Chargify to ReCharge after being very disappointed with the integration of Chargify to Shopify, a massive lack of innovation and poor customer service when I finally got to communicate with someone.

This was the best decision we have made for our ecommerce site. Subscriptions are now simple and more flexible for our customers to start. We are constantly getting new features added, and although some features we may have had before they are always better implemented by ReCharge and the customer service is second to none with fast friendly email and Skype conversations.

We have seen a massive increase in signups and are excited to improve our service further and offer our customers new features as they are added to ReCharge moving forward.

Oh, and the pricing is much much fairer.

Thanks guys for putting the effort in to make an awesome app!

together
United Kingdom
3 months using the app
February 14, 2015

We've been using Recharge for just under a month now. Very pleased with the ease of use and results. Clayton has been our point person for set up, fixes and some customizations and he has done an excellent job. The Recharge team has been quite responsive to our particular needs.We are very pleased with this app, which has allowed us to feature our Monthly Saver plan more prominently. We have had a lot of great feedback from our clients who are pleased with how easy it is for them to use.

Thanks to the team at Recharge! If you have or use a subscription model, you should use recharge.

Q Energy - Drink Healthy
Canada
About 1 month using the app
Edited February 27, 2015

Great customer service. They went above and beyond and for a subscription model business - this is obviously a game changer.

From a pricing perspective, I feel like I'm getting a lot more than I paid for. Plus, I really only need 2-3 subscription customers before it started paying for itself.

Giddy - organic hand balm, all natural skin care, rock climbing salve
United States
16 days using the app
March 2, 2015

Awesome app and great customer service! We couldn't have asked for more - best recurring billing app hands down.

BrightWhite Smile
United States
1 day using the app
Edited March 9, 2015

This is the next best thing to a built-in subscription platform for Shopify currently. We have been impressed with ease & reliability of the Stripe+ReCharge system. Customer support has been excellent. Thank you Clayton!

Dutchwear 2
United States
About 1 month using the app
March 13, 2015

Great app, awesome customer support. This seems like the best shopify subscription solution, and the support really sets them apart. They helped custom code a solution on our site before we had even committed to using their service. A+

mygreenfills.com by Selestial
United States
17 days using the app
March 13, 2015

Fantastic. I was looking for an elegant, lightweight subscription billing service. Their competitors' ease of integration and support were far outshone by Recharge. They helped me do a live integration with some custom coding over the phone, and I was ready to go in <30 min.

Brilliant Bicycle Co.
United States
1 day using the app
March 24, 2015

The Recharge app has met and exceed all of my expectations, but perhaps more importantly, the team has given A++ customer service. From just my short time using them they have been quick to answer questions, help make changes, and I can clearly see that they are dedicated to constantly evolving the product for the better based on feedback from myself and others.

Couldn't be happier with the app & the Team - keep up the good work guys!

Michael - Atlas Coffee Club

Atlas Coffee Club
United States
3 months using the app
April 2, 2015

Clayton and the Recharge team have made it a breeze getting set up on Recharge. Whether its working to import existing customer lists, alerting us of potential issues with upcoming billings or making sure that all of our products are set up correctly, we haven't missed a beat since getting set up on the service.

Our customers love the freedom to manage their own subscriptions and the interface makes everyday maintenance a breeze. Two thumbs way up!

Natural Stacks
United States
29 days using the app