Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Jeff Q is a star! Very eager to help.
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend
We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.
John B was the best! so helful
in a few minutes he sorted everything out with so much kindness.
tnx:)
John B was great - extremely helpful, quick to respond, and resolved the issue I was having!
Stephanie was also super helpful. She even gave me a full description/tutorial on how to access something in Shopify that I was having trouble with!
Thanks for prompt help John B!
Excellent support and friendly service—especially from Nyle M. Everything was handled promptly and professionally. I truly appreciate the helpful and responsive communication.
Happy to provide more feedback if needed!
I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!
Thank you for sharing your thoughts with us!
The Yotpo application seems a decade behind but Charlie helped ensure we had what we needed! Thank you, Charlie!
I had a question about account information, and Alsher C was incredibly helpful in assisting me to resolve the issue. 10/10 would recommend.
Thanks for your feedback, we really appreciate it.
