Reviews (970)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

May 16, 2016

Points are building for our customers and I do believe the incentive of saving money through those points is valuable to them.

Seaquarius Skincare
United States
4 months using the app
October 8, 2021

Great support! they provided really useful information for me. Recommend for everyone who wants to install the loyalty program.

Cushion Lab
United States
10 days using the app
July 12, 2022

great customer service! i am setting up the rewards program and had several questions, quick and efficient responses. thank you!

The Happy Elephant
United States
About 1 month using the app
July 21, 2022

the chat support for this app is fast, efficient and friendly! And the app itself is very intuitive to use. Highly recommend it!

SHOO-FOO, Eco Home Linens
Canada
About 3 hours using the app
December 12, 2022

As always Yotpo excels at service. Rilu was patient and very helpful in pointing me in the right direction to resolve my issue.

Green Element
United States
Almost 2 years using the app
October 9, 2016

Swell is easy to set up and use. I do wish they offered more customization options (even for a fee) for users below gold level.

The Nookie
Canada
About 2 months using the app
July 15, 2020

I appreciate all the help I recieved today from Rogelio. He was very helpful and im excited about adding this feature to my store

Just for laughs and shitz
United States
About 23 hours using the app
November 25, 2021

Maria and Jiemer are STARS. They helped me with my issues in a timely manner and provided exactly what I needed. Great work team!

Noémie
United States
5 months using the app
June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

Trish McEvoy
United States
About 1 year using the app
November 30, 2022

I needed some assistance with adding a code to my website and Erwin John C answered my chat and helped me with efficiency. Thanks.

Curly Boo
United States
Over 1 year using the app