Reviews (970)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

June 30, 2016

Excellent customer support! Great APP! Josh has been patient with the numerous questions I have been asking and responds quickly.

Lucky Shot Usa
United States
17 days using the app
March 18, 2016

so far so good. took a little playing around with but it does what we need it to and it was way more affordable then all the others.

Hop Scotch Childrens Store
United States
18 days using the app
August 23, 2017

Pretty great and all around tool to use.
Very reasonably priced for new-comers/smaller stores.

Gets pricey when the store grows,

The Watch Stop Australia
Australia
About 17 hours using the app
November 21, 2019

Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!

Silver Tips Tea
United States
Over 3 years using the app
September 29, 2021

Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.

MARIE JUNE JEWELRY
United States
1 day using the app
May 22, 2022

Best product and best customer support. I love the way they handle their customers and the way they deal with issues and questions.

modafive
United States
About 13 hours using the app
October 26, 2021

great app, our customers love it. The customer service is fantastic, particularly John Jiemer, he was super helpful. Highly recommend

chaserbrand.com
United States
Over 1 year using the app
January 29, 2018

Very easy to install, have a great view of the point my customers have accumulated and its slowly bringing customers back to buy more.

Chockadoo
Australia
About 2 years using the app
September 2, 2021

Jiemer helped me run through a laundry lists of needs, was super pleasant, and left me feeling confident in my next steps. Thank you!

Apothecanna
United States
5 months using the app
Edited May 23, 2016

so far so good
works well on everything you need
we are using swell in our restaurant delivery website
https://www.restaurantpm.com/

Pm Restaurant
Canada
About 1 month using the app