Yotpo: Loyalty Rewards Program

We use this app to provide our customers a solid and robust loyalty program. We had a few hiccups at launch, but the team was quick to help and get us going in the proper direction. Support is always clear and helpful. When needed, they escalate and get back to us (usually within 24 hours). My only complaint is that it can sometimes be tough to find where a specific setting is made. The UI could be a bit more intuitive.

Have just started using it. Seems pretty easy to set up and use, specially on a Shopify Store. I have given it 4 stars as today is just the first day. Over time, with use I hope that I am able to give it a 5 star.
I have had swell for some time now. Customers seem to have gotten points but no rewards have yet been claimed. I am looking forward to getting the customers coming back to claim rewards for the points earned by them.

Super easy to set up and I love the fact that it can be customised to visually integrate into a website. This is the only rewards app that also allows social engagement rewards and friend referral rewards within their free plan. It covers all bases of what you'd expect from a rewards programme. The support from these guys is AMAZING (so fast, so helpful) !!! I can't recommend this app and the support behind it highly enough. 10/10

If you're looking for a rewards app you can stop your search. I have gone through all the apps I could find within the app store, compared the features and Swell is by far the best. It is easy to install and works seamlessly. On top of that their support has been second to none. If you're put off by this app because it doesn't have many reviews, don't be. I've just moved from an app that had over 150 reviews as this one is so much better.

I spoke through the loyalty program Chat, I started with a question that was the one that I most urgently needed to solve, but after solving it I began to ask other things. Since it was very near to launch, I needed quick and accurate answers. I managed to solve all my doubts without problem thanks to Jiemer, who, with good disposition, was talking to me for around 3 hours, even at lunchtime and solved all my doubts. Unbelievably good service.

i have try them all and this one is the best if you are looking for a real FREE version that gives you more than enough to start a real reward program without spending a dime. After 100 order per month you will have to choose a plan as low as 29$ per month which i guess i will not mind to pay if i get 100 orders every month :) So take my words for it don't waste any time trying them all, this one is the best if you are looking for a FREE one :)

unfortunately i have had an extremly hard time setting up the program. it isn't easy getting a hold of people to help you. if you arent doing their professional plan for at least $1500 a month then the help they give you is very minimal and it is very complicated. the customer support isn't responsive when you have questions. ive been trying to set up the program for a week and a half with over 10 hours put into it and everything is still a mess.

Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!

Amazing. Other loyalty programs are VERY limited in functionality. Swell has the most flexibility and feature set by far. Josh and his team are very responsive and are often right there ready to chat about issues through Intercom. Best loyalty program on Shopify by far. I used other programs but they didn't hold a candle and were very slow to release features on Shopify. It was rather painful before Swell. Thanks for a great product with great support. You guys rock!

Excellent app and the support is just as good. Dzenita and DJ were responsive, helped us through some migration issues, always found a solution, and promptly took care of everything we requested and needed. The app itself was easy to set up, and although we only just launched the program, we're expecting to see good results. After comparison with other apps, we know we made a good decision when we settled on Swell. The app offers great features, and the support staff care. Very happy!