Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

May 27, 2025

The help was provided in a timely manner. Special thanks to Nyle M. for help.

MODELONES
United States
About 1 year using the app
May 22, 2025

John was a great help. Thanks for the good service.

Manucurist UK
United Kingdom
Over 1 year using the app
April 30, 2025

Maritel was a great help. Thanks for the good service.

Manucurist US
United States
Over 1 year using the app
March 19, 2025

Kudos to John B great and prompt assistance!

Max Warehouse
United States
About 3 years using the app
March 6, 2025

their online customer support is very nice, help me a lot to get used to the system

Velotric
United States
Almost 2 years using the app
Edited September 29, 2025

Nyle was of great help, really fast and productive!

Olistic
Spain
Almost 2 years using the app
February 21, 2025

Jeff Q gave me a great and quick assistance
Every assist, everyday kind and very helpful advices and helps my work efficiently. I appreciate a lot!!

Daily&Co
Singapore
Over 1 year using the app
Edited June 18, 2026

Great service, thank you Christian C for your precious help.

Manucurist
France
About 6 years using the app
January 29, 2025

No support from our client success manager at all. No answers to our messages.

mybacs
Germany
About 3 years using the app
Yotpo - L&R replied February 5, 2025

We’re sorry to hear that you’re having trouble reaching your account manager. Our CS team has already contacted you via email. If you continue to experience difficulties, we encourage you to reach out to our support team for further assistance.
Thank you.

January 8, 2025

John B helped us with kindness and competence.

andar Singapore
Singapore
Over 1 year using the app