Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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一点都不好用
Thank you for the review. I'm sorry you had a negative experience with Tidio. Please reach out to us at support@tidio.net, we will do our best to assist you with your case and offer a solution.
The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.
We really appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Très bien et très bonne équipe.
Thank you very much for your review! We're doing our best to offer excellent support :-)
I just started using the plugin, but it has been great so far!
Been using Tidio for almost 6 years for 3 Shopify stores and it is the best and most reliable chat program with the best possible features available on the market. Never had the slightest issue! Highly recommend!
Thank you so much for the kind feedback — we truly appreciate it! We’re glad Tidio has been working well for you across all your stores!
If you ever need anything, we’re here to help.
We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.
Thank you very much for that amazing feedback! We would like to express our deepest gratitude for your continued trust and partnership.
Love it. Especially on mobile devices. Getting better every day
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SuitsOutlets.com is the official website selling discounted men's suits.
更新之后跟屎一样
Excelente, me esta ayudando mucho, espero sacarle mas provecho, tengo 1 mes de usarlo
Thank you so much for the 5-star review!
app parfaite pour les besoins de ma boutique, service client efficace et rapide, j'utilise depuis 5 ans.
Thank you so much for your wonderful review!
Your loyalty over the past 5 years means the world to us, and we’re grateful to be part of your business journey. 🚀
