Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Great! Very useful and help me a lot.
I'm currently using free trial, but I can share my experience based on the 6 days I have been using Tidio.
1) The setup is incredibly easy - just install the app and it's almost ready to go. It took me just a few minutes to configure appearance, colors, etc.
2) The AI Chatbot is useful for clients and good at recommending products
Thank you so much for sharing your experience!
We’re really glad to hear it’s been a positive start for you. If you’d like any tips to get even more out of it, or need help optimizing anything, we’re always here to support you.
A real time saver for me. I was using the Shopify chat, but Tidio responds to 90% + of chats without me needing to get involved.
We’re so glad Tidio is helping your team. That’s exactly what we aim for 💚
The app is very organized and has great guidance on setting up everything in the beginning. There is a lot to learn, but Tidio had a lot of automatic features that sped up the process.
Thank you so much for the 5-star review!
Highly recommended
We appreciate your 5-star review!
Really good chat bot
Thank you for the 5-star review!
Love it very practical
Thank you so much for your review!
Great app that's makes it easier to assist my customers live on the web.
Thank you a lot for taking your time and leaving the review!
The Tidio Chatbot is very easy to setup and work with. We are just getting started with it but so far we love the way it works and responds. This will certainly be very helpfull for our customers and boost our conversion rates as well. Thanks
That’s fantastic to hear! In case you need any help, our Support is there to assist.
I've been using Tidio for about a month and I like it so far. The AI responses via chat are helpful, especially considering I'm still learning how to add "knowledge" and fine-tune the responses. There are a variety of different plans and I'm still figuring out exactly what I need for my business, yet I'd recommend it overall.
Thank you so much for the 5-star review! We hope you get the most of Lyro and discover Tidio even more!
