Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Love how user friendly this is and never missed a notification! Hopefully, will have internal notes in chats too
Thank you so much. The internal notes feature is going to be released within a week or so. :)
Olek - Tidio
A chat solution that’s quick to install and easy to manage
Free option that’s actually useful
Easy setup (no coding headaches)
Possibility to scale with AI/chatbot features
Good customer service & integrations
Wonderful, thank you for a thoughtful review!
So far so good! It def decreased the time I took to deal with cs.
Thank you very much! It's wonderful to hear that we're helping you save time!
Olek - Tidio
Amazing app! Great experience and love almost all our comms are streamlined into one platform.
Lovely, thank you so much for your review!
Olek - Tidio
I've been using tidio for around a year and for the price the features and ease of use are second to none.
Wonderful, thank you!
Just signed up for Tidio and have had a great experience so far. Really helps us streamline our customer support.
Thank you for your review. We're proud to be your tool of choice for CS.
Olek - Tidio
Simplifies communication with your customers and ensures that tracking all interactions is efficient and organized.
Thank you so much for your review!
Olek - Tidio
Great app feature for businesses, easy to communicate and manage all enquiries with all customers and public members.
Thank you so much for your review.
Olek - Tidio
This has worked well, the phone app, web app, desktop app all work well, looking forward to upgrading to growth plan in future.
Thank you so much!
Olek - Tidio
This app has done a great job sorting and answering common questions when I am out of office! I also appreciate that they are always updating and adding new functionality to the app.
Thank you so much for your review. We will continue shipping new features, so please stay tuned! :)
Olek - Tidio
