Reviews (1,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Great app and really simple to use and integrate on you site. The mobile app work just as well.
Thank you so much for your review! 🌟
We truly appreciate your support — it means a lot to our team
Tidio is super easy to set up and makes my site feel professional. I like how customers can get quick answers or chat with me directly. The widget looks clean, customizable, and works well on mobile.
Thank you very much for taking the time to leave your kind feedback! We're so happy to know that Tidio boosts your website visitors experience, and that you like the design of the chat widget.
We love Tidio, the Lyro chatbot is an absolute lifesaver, svaes us so much time and effort answering FAQ's, our emails have reduced drastically.
Thank you so much for your kind review! We're really happy to hear that Lyro AI helps saving your precious time.
Tidio is working well - its only new for us, its easy to navigate and set up
Thank you for the feedback! We’re glad to hear you’re having a smooth experience with Tidio. Welcome aboard! 🚀
Great app and very easy to setup. It integrated AI seemlessly and is a valued addition to any ecommerce website.
Thank you for your kind words! We’re so happy to hear that setup was a breeze and our AI integration is adding real value to your store. We appreciate your support!
What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.
Thank you so much for the review! It's great to hear that Tidio helps saving your time:)
Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.
Wow, thank you for the amazing review! It's fantastic to see how Tidio's Lyro AI is enhancing your store's workflow, while being easy to set up.
This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.
Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.
Customer service is really on top of it, and we've been seeing our support experience get streamlined quite a bit.
Thank you so much for your kind words! We’re thrilled to hear our customer service has been on top of things and that your support experience is running more smoothly. Your feedback means a lot!
love this app . its made us lots of sales and has lots of options. the online support is great too!
Thank you! This means a lot to us.
Olek - Tidio
