Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Very useful. i run this store for a client and it has helped with customer service massively
That’s awesome to hear! 🎉 We love knowing Tidio is making a real difference for you and your clients.
Tidio has been very helpful for our business and has been exactly what we needed to stay on top of customer inquiries in real time and provide the best service possible.
Thank you so much for your kind review! It's great to know that Tidio is a perfect fit for your needs.
très bon outils de tchat en ligne. je l'utilise pour mon site internet
Thank you for the great review!
We’re glad to hear Tidio is working well for your website. If you ever need help or want to explore more features, feel free to reach out. 😊
This app is amazing being able to communicate with customers when not online
Thank you!
Being there for your customers, even when you're not online, can make a huge difference—and we're glad Tidio helps you do that. 🚀
A little tricky to figure out Lyro and flows but seems like it will work well for our business.
Thank you for the review. If it happens that our features are a bit confusing, we're here to help! Don't hesitate to contact us at support@tidio.net for assistance :-)
We’ve been using Tidio for our online store, and it has become an essential part of our business. We also have a physical shop, but Tidio feels like our second store online—we honestly couldn’t run without it.
Thank you for trusting us with such an important part of your business. We're here whenever you need us! 💙
Very handy to work with and the AI bot Lyro works really well as you can feed it information to work from.
Thanks so much! We're thrilled to hear Lyro is working well for you!
It has been super easy to set up and adopt after leaving an overpriced competitor. Their team has been very fast to help us with every need that we have had so far!
Thanks a lot! So glad the switch was smooth and our team could support you quickly — we’ve got your back! 🚀
brilliant AI chat service. really helps us convert leads into customers. Highly recommended.
Thank you so much for the kind words!. If there's ever anything we can do to support you further, we're just a message away! 🚀
Its really great for small businesses as the AI can manage a lot of FAQs allowing you to concentrate on sales
Thank you for leaving your feedback!
