Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Easy to use, and helpful for our user experience
Thank you for the feedback!
From day one I was pleasantly surprised at the performance of my chat box using Tidio. Truly the platform of choice.
So glad Tidio is making a difference for you — thanks for sharing!
Setting up Tidio was incredibly easy. The installation took only a few minutes, and the chat widget integrated seamlessly into our Shopify site.
I was impressed by how intuitive the dashboard felt — clean, modern, and simple enough for any team member to use without much training.
Your review made our day — thank you for being part of the Tidio community!
Still trying out the app..and so far so good. So easy to use and makes a better customer experience. Highly recommend.
Thank you very much for your review! It's great to know that you find Tidio easy to use so far, but do not hesitate to reach out in case you need any guidance.
I like this APP, and use this for few years, it is a useful online chat APP.
Thanks a ton for your kind review, and for being with us for so long!
Great app, allows us to interact with customers and answer questions quickly
We’re thrilled you’re enjoying Tidio. Thanks for the review!
Sehr umfangreiche App. Bietet alles, was der Kundenservice brauch.
Thank you for the 5-star review!
Tidio is great! We are a small business and it gets the job done with we need as far as communicating with the customer. I would definitely recommend to another business :)!
Thank you so much for this great review!
Tidio is saving us a lot of time. Still some figuring out and configuring, but it's a very powerful tool for us.
Thank you so much for sharing your experience! We know that getting everything configured just right can take a little time, so please don’t hesitate to reach out if you need any help or have questions along the way.
Great, this really help us communicate fast with our customers and helps increase online sales
Thank you very much for the 5-star review!
