Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
i just love it, so easy to use and keeps me informed of what's happening on my page
Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)
Arek really helped a lot. Quick response, very professional and has a very good attitude.
Really useful live chat, plenty of features for the team to utilise and a solid support structure in place
Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!
Good price, good features and excellent customer support.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.
We're here to ensure your experience with us remains top-notch.
So far so good. Support is great. They get back to you right away.
Thank you for the review, it means a lot to us. We always strive to give our best to help our clients and I’m glad that you are satisfied with our support!
Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well.
Highly recommend.
This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!
