Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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I'm a returning user. I've tried other apps, but Tidio allows more automation and features. Definitely recommend.
Thanks for the review! We appreciate your loyalty and continued trust in our services and will do our best to develop Tidio and our offer :)
Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.
Thank you. We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
It's a great app to communicate with our customers live, fast and easy. The support system is also great.
I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.
We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.
Great little addition to our business. Very easy to setup. The customer support is pretty awesome. Easy to use interface and setup. No complaints over here,
Thank you for sharing a review of your recent experience. Our support team is committed to providing high-quality customer service, and we’re thrilled to hear that we are doing a good job!
most valuable tool we use at the company! Tidio has saved us significant time in customer communications
Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!
great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too
Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.
Quick, helpful responses. Great support! The app itself functions very well. When we needed assistance changing something, it was simple.
. Thank you so much for your kind words! We really appreciate your positive review and recommendation!
Highly recommend. Works great!
