Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.

June 21, 2016

Just made the switch from Zopim.

Standingdesk
United States
About 2 hours using the app
June 28, 2017

I have loved it so far honestly.

Grip6
United States
2 months using the app
June 27, 2018

Easy to use and great support team!

Proven Industries
United States
About 1 year using the app
July 2, 2017

Very powerful, easy to use and setup.

Ramp Champ
Australia
7 months using the app
August 8, 2017

Excellent App. Congrats Tidio Live Chat

Tamaritmotorcycles Com
Spain
32 minutes using the app
March 1, 2017

Great app and great customer support team.

Veedausa
United States
Over 2 years using the app
January 27, 2017

Very nice work. Its very useful for any shop.

Scarbee Web Shop
Denmark
About 23 hours using the app
January 9, 2018

Customer service was incredible! App is amazing!

Stardomdancecostumes
Canada
3 months using the app
January 19, 2017

Best app i have used , works great on mobile also

Model Heli Services
Ireland
17 days using the app
February 13, 2017

Really enjoying using the app! So far so good!

Ashland Fly Shop
United States
5 days using the app