Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.

September 16, 2015

Super customer service! Very expeditious and customer focused!

Fearlesscharm
United States
6 days using the app
June 1, 2016

Easy to install, easy to customize, modern look & nice features

Rickys Wall
United States
3 days using the app
January 7, 2016

I love this app. Does exactly what it's supposed to do. Great app

Staavias
Australia
2 days using the app
July 22, 2015

Good app and customer service—responded to my feedback! :) Thanks!

For Elyse
United States
3 months using the app
March 20, 2018

App with great potential. Easy install and low learning curve.

Deepagurnani
United States
About 17 hours using the app
September 26, 2016

Great App, with very useful features, absolute must have! logodive.com

Pixellogo
Canada
6 months using the app
Edited March 2, 2017

An app very useful, really friendly technical support. We recommend it

Altex
Italy
24 days using the app
May 26, 2016

that its cool and easy to chatting with customer
thank you helping me..

Big Skinny Philippines
Philippines
1 day using the app
March 19, 2016

Great product, I am on trial now but I find it really easy to set up and use.

Artbedding
Bulgaria
1 day using the app
July 25, 2016

Tidio is a great way to instantly connect with customers. We use it every day!

Westek 2
United States
11 months using the app