Reviews (1,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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this app works great and I definitely recommend installing it! doesn't slow down the website at all!
Thank you so much for the review and for your recommendation!
Great! Responsive customer support, but you don't need it very often, as everything works smoothly.
Thank you for the perfect score :)
It has great support, easy to use with integration, Customer support solved my problem in minutes !!
Thank you so much for your kind review! We really appreciate the 5 stars and are always ready to help
Installs easily and works pretty well - have some issues with more than one operator online at a time
Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar
Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)
Thank you so much for the 5 stars :)
Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.
Thank you so much for your kind review! Glad to have you for almost a year :) Here's to another one!
Im really satisfied by the support, the only issue im facing is the IOS app which is working so slow.
Thank you for your feedback about our services and our app. We really appreciate the 5 stars! If you are experiencing any issues, you are always welcome to contact us at support@tidio.net
I am happy with this app.
It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
