Reviews (1,356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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I am new to the app but have found the layout and usability incredibly easy to use. Highly recommended!
Thank you for the kind recommendation :)
We are having great susses with the live chat on our website. Very happy with this app and the support.
We are happy to be a part of your business. Thank you for the five stars :)
Great service and love their automation tools and ability to connect with messenger! Highly recommended!!
We can't say enough great things about this app. It is easy to use, especially the app. Highly recommend.
Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!
Thank you so much for the perfect score :)
Good app with nice customer support that helps out in a kind manner while being able to solve your problem
Thank you so much for your kind review! We always try our best to provide you with the best support possible :)
Great feature on my website. Allows me to answer questions and direct customers to products in real time.
Thank you so much for your review! We are glad that you find our app useful and helpful!
Really great customer support when we needed to organize a new project. The agent was patient and kind :)
Hi there! Thank you so much for the kind review :) It's great to here that your inquiry was resolved in a professional manner. Let us know in case you need anything else! Chris
Great customer service and answers fast. Great app and has great features, also has great chat box options
Thank you so much for your kind review! We are really glad that you enjoy our features
Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended
Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris
