Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
Refine
-
By rating
So easy to use and great service overall! Love the product and ability to customize the widget and settings.
Thank you for the kind review :)
Great app! Very easy to use, and friendly customer service> Definitely enjoy using this to connect with leads
Thank you so much for your kind review! We really appreciate the perfect score.
Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.
Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!
One of my favorite apps, support is awesome! Very cheap compared to the value it has brought to our business.
Amazing, thank you!
good cutomer service, I contact and they reply to me qucikly which is nice. Hope it brings sales to my website
Thank you so much for your kind review! We always do our best to provide world-class support
Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.
Wow! Lovely to see such great feedback for our app! Should you have any questions or further inquiries let us know! Enjoy using Tidio!
Great integration with our Shopify Store, would definitely recommend to anyone looking for a live chat option.
Thank you for the lovely review! Thank you for the recommendation and should you need any help just reach out!
Absolutely love this app. What a great conversion increaser.
Also amazing customer support by Tidio. Thumbs up
new to the app and received help right away. useful, easy to use and efficient in communicating with customers
Thanks! Cheers from our team! :)
Fantastic app. Adds a lot of value for your customer service + Their support staff is quick and really helpful!
We really appreciate your review! Thanks a lot for the kind words :) Feel free to always reach out for help
