Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.
We are really glad to hear you are enjoying Tidio! Should you need any help or have some questions reach out to our Support Team!
easy to navigate and great customer service (using their chat feature of course :) I appreciate all of their help
Thank you for your kind words! We are glad that you like our product!
It's very easy to use and very helpful to connect with my customers. I would definitely recommend it to a friend!!
working great. so glad I found this app! super easy to navigate and their customer service is also very helpful.
We love it. It's simple to use and helps us secure dozens of more orders per month. I would highly recommend it.
Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!
A very amazing app i like all the advance feature that it offers very much ahead than any other messenger app here
Awesome and very flexible app. Helped us improve conversion rates
No messaging limitations like Facebook messenger
Thank you! We are really happy that Tidio continues to help your business :)
This by far the best live chat app I've ever worked with, I have nothing else to ask for, it does it all and more!
Hi there! Thank you for taking the time to share such a great review :) We're so glad to hear that you think Tidio is the best live chat app so far. We will do all we can to keep it that way! Chris
I can only sing praises about this amazing company. Always available and never had any issues with their service.
Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!
