Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!
TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!
Thank you so much for the kind words and 5stars :)
Amazing customer service. Ian is very helpful in advising me about how to change the email address for my account.
Thank you so much for taking your time and reviewing our product! We will make sure to let Ian know that he did a great job :)
I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice
Thank you so much!
I was looking for an app that offers a notification when customer are online and this app offers it! sooo happy ! :)
Thanks a lot for the 5 stars! We are happy that you enjoy the features we provide!
Easy to install and easy to use. Great for customer service! Truly recommended this app. AND IT'S FREE to start with.
Perfect, thank you so much.
Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional
Thank you so much for the five stars! Glad to hear Tidio allows you to communicate with your customers with no issues!
Works perfectly! Such a great way to interact with customers seamlessly on our Shopify page.
OLPRO
www.olpro.co.uk
Works well, very happy with it. Lots you can do and its helping us get customer emails. Overall happy and good support
Hey! Thanks a lot for the review and the perfect score. We are happy that our product is already helping you with your business
Stopped working after 2 years didn't bother to figure out why I just asked customer to a service to delete my account