Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.

Edited March 8, 2017

Good customer support, user friendly, recommended

Aynws
Singapore
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
5 months using the app
September 21, 2016

Great live chat app for my website. Nice Android app too.

Malcolm Roycey
United States
About 3 hours using the app
August 4, 2017

Great chat app... I'd add in a few extra stars if I could!

Clothing Arts
United States
6 months using the app
May 6, 2016

so far, iam loving it.. it is very easy to install and use.

Mansinoise
India
5 months using the app
January 6, 2017

Even the basic version is extremely useful. Very satisfied.

Anotherocean
United States
8 months using the app
January 28, 2016

Great App, easy to use and very useful for Customer Services

Coverupaccessories
United Kingdom
4 months using the app
March 22, 2017

Great App! Very easy to use. I have had zero problems so far

Egherbs Com
United States
13 days using the app
March 1, 2018

Awesome service, it is a must have for all online businesses!

Birminghamjewelry
United States
About 1 hour using the app
April 19, 2017

Great service, easy to modify and works well with the iOS App.

Scottluscombe
Canada
22 days using the app