Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!
Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)
Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!
The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.
Thank you so much for the 5stars and kind words! :)
Stable, lightweight and good UI One problem is that I can't seem to set exceptions for operating hours and have to disable them fully when it's a public holiday.
Thank you so much for your feedback and sorry about the inconvenience! I'll make sure to pass your comment on to the relevant team at Tidio, so that we can improve the Operating Hours feature. :)
there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far
Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris
fantastic app i gained so many customers using this app and its convert so well. i sealed so many deals chatting with the customer immediately Tidio chat alert me
We are proud to be a part of your business! Thank you for the review :)
Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites
We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.
Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.
Easy to use, looks great, very customizable. Bots can be super customized with extreme ease. We've used a bunch of chat apps. Tidio is by far the best on the market.
Thank you so much for your kind review! We are glad that you enjoy the features
Great app for online customer chat! Super easy to use and they even have a mobile app. Also really efficient customer support. Must recommend for any shopify store.
Thank you so much for such a positive review! We are glad that you find our app easy to use
