Reviews (1,356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Great app. When set up correctly it converts sales for you. Highly recommended.
Wir nutzen Tidio mit dem Lyro AI-Agent in unserem Growshop und sind sehr zufrieden. Die Einrichtung ging schnell, der KI-Agent beantwortet einen Großteil der Standardfragen (Versand, Rabatte, Produktberatung) zuverlässig und rund um die Uhr – das spart uns als kleines Team enorm viel Zeit. Besonders gut: eigene Wissens-Einträge lassen sich einfach pflegen, und bei komplexeren Anliegen wird sauber an uns übergeben. Die Anbindung an Shopify funktioniert reibungslos. Klare Empfehlung für Händler, die ihren Support automatisieren wollen, ohne dabei unpersönlich zu wirken.
We truly appreciate your support and are glad to have you with us. If you ever need anything, our team is always here to help.
So far Tidio is meeting our expectations...
Thanks for the feedback! We’re happy to hear Tidio is meeting your expectations so far, and we appreciate you giving us a try.
seems to be working well. too early to tell completely
Thank you for the 5-star review!
it's really usefull
Thank you for the feedback on our product!
Great user interface and the features are exactly what we need to run an international website with multiple languages.
Thank you a lot for the 5-star review!
So far so good. It's been great to be able to get questions answered on our behalf given our limitations around live customers service staff.
Thank you, we're happy to know Tidio helps with your daily tasks.
greate
Great for handling customer support if you run 1 brand with multiple channels
We appreciate your 5-star review!
Useful app creates a great customer service support for my store!
Thanks for choosing us, and we're always here if you need anything!
