Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
Refine
-
By rating
great app if you know how to set it up.
Thank you for your feedback! We're always happy to help if you need assistance with setting up Tidio :)
Its been great! Super affordable, love the features and how easy it is to use
Thank you so much for the review! Great to know that you love our app:)
GREAT
Thank you for your review!
Wont lie, possibly the best app we have had on shopify. Soooo good.
Thank you! This mean a lot to us! :)
Olek - Tidio
We love this chat for our store. It is super easy to use and helpful.
Thank you! It's great to know that you love Tidio in it's simplicity and helpfulness.
love it
Thank you! Great to hear that :)
Good service.
Thank you so much!
Olek
good customer service all in 1
Nice, thank you so much!
Top notch responses from this guy.
We're so so proud to be working with you! Thank you!
Amazing automations and integrations for online store chat box. DEFINITELY WOTH IT!