Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Tidio is good, they helped us a lot
Thank you so much for rating Tidio!
Excellent Resources for every Business
Thank you very much for your kind review!It means a lot.
Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.
Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!
Highly recommend the app.
Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!
Great staff and great tool
We really appreciate your kind words! Thanks for the review and for choosing Tidio.
Application très utile, facile a prendre en main . L'agent IA Lyro est génial
Merci beaucoup!
Good to start!
Thank you so much for your review! Let us know in case you need any assistance in the future.
Amazing, helps so much!
Thank you so much for your review!
Tidio makes our customer service so easy via teamwork
Thank you so much for leaving a review! It's great to know that our app makes your customer service easier:)
Amazing tool
Thank you for your review! It’s awesome to hear that Tidio is making a difference for you.