Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Was told I had to just click a review (bad, good or great) to get some bonus points, but then after clicking told I need to write a review on shopify. Bit misleading considering the app is good lol.
Hi! We appreciate and embrace all reviews, positive, neutral or negative, as every perspective helps our product team improve Tidio for thousands of businesses. Our Product Team is always listening and working to make the app better for everyone.
Olek - Tidio
Efficient and useful
Hot stuff
Very good.
Thank you so much for the review!
Nice App. Very great support. Thanks to the team.
Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!
Very good chat app. It is an essential feature for any business.
Thank you very much for your kind words!
Always a help. Thanks so much.
Thank you very much for your feedback!
So far it is good
Thank you for the feedback,we're glad you like Tidio so far and let's hope it stays that way!
shout out to my man Arek for being such an angel
10/10
Thank you so much, Arek is trully amazing!
