Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Very easy to use
Thank you for the review, we're glad you are satisfied with Tidio :)
highly recommanded
Thank you, the review made our day!
It is great and customer service is exceptional.
Great chat features and customer support!
Thank you! It's wonderful to hear that you're enjoying our app, and we greatly appreciate your shoutout to our support team.
Excellent app works seamlessly easy set up zero maintenance
Thank you for your review! We're thrilled to hear that our app is working smoothly for you. Your positive feedback motivates us to keep delivering a top-notch experience.
Tidio is great, easy to use and good customer service.
Thank you for taking the time to share your experience. We’re so happy you’re enjoying Tidio, and we can’t wait to keep supporting you!
almost 100% very very good app, since I use it already 4 years!!
We appreciate that you have been with us for so many years. The trust of our customers is our priority!
Wir testen nun seit ein paar Tagen und stellen mit Freude fest, dass das Tool praktisch alle KI (Key) Features beinhaltet, die wir für unseren OEM Shop einsetzen möchten...!
Thanks for sharing your experience! We’re happy to hear Tidio meets your AI needs for your shop.
Le Chatbot Lyria IA est impressionnant : réponses de qualité et pertinente.
Thank you — we’re thrilled you’re enjoying Lyro 🙌
Great app! The AI function is also amazing, but a bit expensive.
Thanks for the feedback! We’re glad you’re enjoying Tidio.
We’re constantly working on offering the best features and pricing options for businesses of all sizes — including a free plan.
We’ve also reached out to you via email to help make sure you’re on the best plan for your needs.
