Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Highly recommended
Thanks a lot for the 5- star review!
amazing!
Really appreciate the review — thanks for being with us! 💙
Amazing experience and great app
Thank you for your review, it made our day!
awesome APP, easy to use, helping with sales already
Thank you very much for your review - We’re thrilled to hear that you find our app awesome and easy to use—especially that it’s already helping with your sales. Your success is our biggest motivation, and we’re here to support you every step of the way.
LOVE THIS APP! Easy to use and has been a great addition to our store
Thank you so much for your kind review! It's awesome to hear that our app supports your business!
very happy with it
We appreciate your feedback! It's great to know you're enjoying Tidio.
Very effective tool so far
Thanks for sharing your experience! We’re happy Tidio is making a difference for you. ✨
Convenient application. Easy to set up, performs its function
Really good, even if on the expensive side - but clearly a lot of efficiencies to be had
Thanks for the review! We’re glad Tidio is making a difference for you, and we’ll keep working to make it even better.
Loved it!
Thank you!!!