Reviews (16,009)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

January 26, 2024

Products have been pending for ages, no ability to create a camping outside my region but if I sell products outside my region???
Non-friendly app...

My Deal Searcher
Israel
About 2 years using the app
January 26, 2024

So far setting up my TikTok Shop has been relatively easy.

JENNIEFRAN SHOP
United States
About 15 hours using the app
January 24, 2024

Doesn't sync correctly - heavy discounts - set up buyer shipping cost - they give free shipping regardless of your settings. Lost more money than it's worth. Just sold an item listed for$9.99 plus $5 shipping - Tiktok sold for $5.99 and free shipping!!!! wtf are you kidding me - no thanks

Cultured Cloths Apparel & Accessories
United States
About 2 years using the app
January 17, 2024

Just awful. Sync does not work. Seller support is non-existent, just bots that ask for screenshots and error messages even when they are not relevant.

FreeShippingAllOrders.com
United States
Over 2 years using the app
January 13, 2024

super easy to set up in Shopify. Now to start listing and selling

Bringing Joy Boutique
United States
7 minutes using the app
January 12, 2024

I have a new e-commerce business. Setting up with Tik Tok was smooth and simple!

Ivy Jean Gifts
United States
44 minutes using the app
January 5, 2024

No matter what I do, the app will not connect to my TikTok account. Requested help from Support, no response.

Snoot Boopers
United States
About 2 months using the app
January 3, 2024

it was good and easy with the help of a YouTube video.

GOLDEN BLUE HEART’S
United States
1 day using the app
January 1, 2024

I'm constantly being charged for advertising on not doing. There's No customer service.

Amour Propre®
United States
Almost 2 years using the app
December 31, 2023

First Time user and was easy to set up, look forward to selling some great products

Print Station 3d
United States
9 days using the app