Reviews (16,009)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

December 21, 2023

Brilliant platform, whether you're using the desktop or iOS app! If you have a solid Shopify Plus account you can connect, sell, and advertise in less than 24 hours.

Mojo Sportswear Company
United States
6 days using the app
December 18, 2023

seems like a lot of issues that need to be fixed by an internal team. Ive had issues getting my products approved, trademark verification, lots of unanswered questions.

Slayfire Cosmetics
United States
3 days using the app
December 16, 2023

Effortless set up looking forward to growing our business and achieving great results as a result of our Shopify merger with Tik Tok

DC Divine Concepts
United States
6 days using the app
December 15, 2023

A little confusing and collects too much data

MHS
Australia
1 day using the app
December 12, 2023

I struggled because I already had a TikTok shop account and it would not let me select it to sync. Had to contact support.

Is that My Gift
United States
2 months using the app
December 12, 2023

This was an easy setup. I plan on promoting my products on the platform and with the help of social media, it will drive traffic to my business.

BPerryFilms
United States
6 days using the app
December 8, 2023

So far it's been easy to set up. We'll see how it goes once it's up and running!

Live Lures
United States
About 3 hours using the app
December 5, 2023

Very easy to set up the account. Directions very clear and detailed

It's My TYME Boutique
United States
34 minutes using the app
December 3, 2023

Easy to set up and glad it automatically loads my products so I dont have to do it manually.

Coily Life
United States
About 2 years using the app
November 23, 2023

It was a little tricky getting my business information inputed and to a "in review" state - hopefully everything is approved and we can start getting orders from TikTok

Southside Skatepark Skateshop
United States
Over 1 year using the app