Reviews (16,009)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

November 24, 2023

Much easier and more intuitive to use than other sales platforms

The Beyond Boring Watch Company
United States
15 days using the app
November 19, 2023

So much easier than facebook ads setup

Hair Krazy
United States
14 minutes using the app
November 16, 2023

It’s so easy to integrate instead of when it comes to my business and it is helping me to get more exposure so I love it

Oji Amorè
United States
8 months using the app
November 17, 2023

The set up was FAST and EASY! If I can do it you can to and I KNOW NOTHING ABOUT COMPUTERS.

Zaya Soaps LLC
United States
About 1 hour using the app
November 14, 2023

very hard to synchronize the inventory. We had tried many times with different options and no luck.

Kafetos
United States
Over 1 year using the app
November 14, 2023

pretty seamless set up - now trying to figure out how to add products from shopify.

Gryffin Merchandising, LLC
United States
12 months using the app
November 10, 2023

I would recommend this APP to others be it is kind of easy to understand and navigate through the process, especially since I am not that tech savvy.

Pynk-crush
United States
About 1 hour using the app
November 5, 2023

I'm really very happy, I don't have many computer skills, but TikTok made things easy for me by directing me step by step to be able to complete the forms and be able to access my account; thank you TikTok!

LoveLoroDeals.com
United States
35 minutes using the app
November 2, 2023

almost impossible to set up or get support... our business details keep getting denied for no reason. disappointing... let small businesses sell on TikTok!!

Nettle Studios
United States
7 days using the app
Edited January 30, 2026

So much easier than Instagram :) haha thats cute
It was a lot easier to work with. Now lets make the money coming in even easier!!

The Spark Boutique
United States
About 2 years using the app