Reviews (16,008)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

July 8, 2025

Set up was easy after a little hiccup with a photo of my license. Hopefully we'll see sales starting soon!

Racket Gifts
United States
26 days using the app
July 7, 2025

It was very user friendly, even for those who are not IT technicians in our spare time. Now I just hope I get sales!

Pixie Stick 25
United States
22 days using the app
July 7, 2025

It was a terrible experience. I never got the issue to set up Tiktok on my store resolved. I would not recommend using Tiktok.

Pleasure & Intimacy
United States
11 months using the app
Edited July 19, 2025

make sure that you have all the product details in place before you try to sync from shopify

Excel Pets
United States
About 1 month using the app
June 25, 2025

Lots of info from TikTok to develop successful creators into making an extraordinary customer experience

Money Magnet Art
United States
About 2 months using the app
June 26, 2025

Setup was straight forward. Had to refresh page when stalled, then carried on to finish.

Saviour Socks
United Kingdom
About 1 hour using the app
June 21, 2025

There was a lot of nuance to this process but the experience was made easier with the step by step instructions.

Off Racks Shop
United States
Over 1 year using the app
June 17, 2025

Easy setup so far! The app has a few small bugs, but overall a smooth integration.

Goldholly
United States
10 months using the app
June 17, 2025

So far the process is painless and user friendly

Be Unique Outfitters
United States
3 months using the app
June 14, 2025

Fairly easy set-up once you get going. Just not TikTok for Business is different from a TikTok Business account. Looking forward to getting started. Lots of potential reach with this app.

MyTogBlog
Canada
44 minutes using the app