Reviews (16,008)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

Edited December 27, 2025

The Everything Almost
United States
About 2 years using the app
August 5, 2025

This TikTok app is not user-friendly. Please remove from my account immediately.

Nezbz.Shop
United States
13 days using the app
Edited August 10, 2025

I am a reseller following all their guidelines and still none of my products pass their "review"

Deadstock
United States
10 days using the app
August 2, 2025

jai cree mon pixel mais je le trouve pas, nul je recommande pas du tout

Birkis
France
2 days using the app
July 31, 2025

Just a little confusing for on old gal setting up pod shop. Warehouse part was confusing

Double O Embroidery and More
United States
About 1 month using the app
Edited September 10, 2025

Easy to sign up for Business TikTok and easy to add to my shopify store. thank you!! It was great! great experience thus far.

Kiki of DC Styles Store
United States
About 2 months using the app
July 26, 2025

impossible de connecter mon compte tik tok sur mon site toujours des probleme rien ne fonctionne j'etais venu il y a quelque mois et pareil je ne prouverais pas mettre mes produit enfin je vais pas perdre mon temps avec votre site qui ne fonctionne pas

satsavonne
France
About 1 year using the app
July 20, 2025

Starting the TikTok shop through Shopify was easier than I thought. I imagined having challenges but it's been pretty straightforward.

Tobsters
United States
About 12 hours using the app
Edited February 11, 2026

It was easy to do, the instructions were easy to read and follow the customer service chats where right there if I needed or had any questions. I can cnsult with them at anytime. I love this app and there is always plenty of opportuities for growth andbrand recognoction

KamEli Shopp
United States
About 1 year using the app
July 15, 2025

It took many days to get approve to be a business account.

Coffee Balam
United States
14 days using the app