Reviews (16,011)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

June 13, 2025

Good stuff, easy to set up. $500 through shopify for ads. Love that.

NASCO Supply LLC
United States
11 days using the app
June 11, 2025

There is practically no assistance with this app as it is not allowing me to connect to my TikTok shop, and the connectivity errors are just too great.

VERUCASTYLE BOUTIQUE
United States
Over 3 years using the app
June 8, 2025

i had some problems and the chat solved all the problem! great support! wish the best

clickbuy.ro
Romania
3 months using the app
June 2, 2025

It was very easy to set up even for a very busy Mom and a nurse.

GIFTYKIS APPAREL
United States
4 days using the app
June 2, 2025

Easy to use. Directions are clear and concise. No frustrating tech issues.

My Store
United States
24 days using the app
June 1, 2025

I have been suspended on both of my store. I cannot find a reason and I i'm limited to resource. to fix the issue.the situation been, very crazy and difficult

Clothing by CAETHELS
United States
4 months using the app
June 1, 2025

I've tried for a year to get my TikTok shop connected to Shopify and today I ate up and its working?!

Keven Craft Rituals
United States
Almost 2 years using the app
May 26, 2025

Seamless experience. It was so much easier to integrate than Meta

Rue Avenue Activewear
New Zealand
About 17 hours using the app
May 23, 2025

I have been going back and forth with support over issues with a error message whenever I try to manage anything on the site. Absolutely ZERO help has been given to correct this issue. Its beyond frustrating especially when it took me forever to be approved for a tiktok shop. They need to do better. Very unsatisfied.

G&D Creations
United States
6 months using the app
May 22, 2025

wish there were more help setting up drop-shipping return and shipping info for the products

Cloth
United States
About 3 years using the app