Reviews (16,002)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

April 3, 2025

Stay away from Tiktok for business, connecting to nowhere, you can't find the comparing you created and the they system dose not allow you to open tickets no phone support

Pure Product Australia
Australia
Over 3 years using the app
March 31, 2025

not syncing orders tracking # after I ship via Shopify

TWRAPS
United States
8 months using the app
March 29, 2025

Integration was simple once my business was verified.

SunburnStinks.com
United States
7 months using the app
March 26, 2025

Cat Grooming Expert
United States
9 months using the app
March 23, 2025

it was really easy and user friendly to set up

Drenched Apparel
United States
3 days using the app
March 23, 2025

Easy to follow step by step directions. Very responsive app and customer service!

Marriage Comedy Tees
United States
1 day using the app
March 22, 2025

It was fine. Had trouble doing it on my laptop but worked good on my phone.

ThePlaidCow
Canada
About 1 year using the app
March 21, 2025

Easy and straightforward setup for Shopify.

T Shirt World Australia
Australia
4 days using the app
March 19, 2025

Its okay. There's a lot of steps and repeating the same information so many times in so many different places. It takes days for approvals and requests. It's been a frustrating experience. I'm not an idiot either.

The Travelers Jewels
United States
About 6 hours using the app
March 17, 2025

Utter GARBAGE you would think these guys know what they are doing.
the apps lags horribly
their compliance / legal parameters have no concept of what the real world looks like
The target audience buys Garbage. the demographics on this app are not worth the investment
and finally their support is a joke.
not worth your effort. the return rates are horrendous

colombiancoffeeus
United States
Over 2 years using the app