Reviews (16,015)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

February 25, 2025

For some reason couldn't add my vat number .but other than that were OK

Chop n Grow
United Kingdom
About 10 hours using the app
February 23, 2025

Not much to comment on. It was simple enough to follow the step-by-step process and only took a few minutes to complete.

Nudicoffee
United States
18 days using the app
February 21, 2025

Customer service was very helpful!

Earthysammyy Jewelry
United States
3 months using the app
February 16, 2025

Hard to set up password. Confusing on how to set up personal and business.

Monogram Proper Designs
United States
19 minutes using the app
February 15, 2025

I was pleasantly surprised how easy it was to connect my shopify store to Tiktok.

Chrystal Sloane
New Zealand
3 months using the app
February 12, 2025

Good experience setting up and linking accounts.

My Store
United States
About 3 hours using the app
February 6, 2025

Wow pretty quick and everything was simple, so much so that I am a little confused about what my new business account is titled on TikTok, but hopefully it’s the same name as my business account!

sherrybaileyclothingcompany.com
United States
5 days using the app
February 6, 2025

Reach is incredible. Great demographic breadth

Cacari Health
United States
7 days using the app
January 30, 2025

Easy setup, which is really what you want from an app like this.

Canvas Lab
Mexico
3 months using the app
January 27, 2025

Good to great that's what my TikTok experience has been and it's also been its impact on my wellemart.com global health & wellbeing business. This next year we expect to go from great to greater with TikTok's awesome help!

wellemart-au
Australia
17 days using the app