Reviews (16,012)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

March 21, 2025

Easy and straightforward setup for Shopify.

T Shirt World Australia
Australia
4 days using the app
March 19, 2025

Its okay. There's a lot of steps and repeating the same information so many times in so many different places. It takes days for approvals and requests. It's been a frustrating experience. I'm not an idiot either.

The Travelers Jewels
United States
About 6 hours using the app
March 17, 2025

Utter GARBAGE you would think these guys know what they are doing.
the apps lags horribly
their compliance / legal parameters have no concept of what the real world looks like
The target audience buys Garbage. the demographics on this app are not worth the investment
and finally their support is a joke.
not worth your effort. the return rates are horrendous

colombiancoffeeus
United States
Over 2 years using the app
March 18, 2025

love being able to sync my shopify with the tiktok shop instead of having set up and manage them both separately - so far so good!

Warg Records
United States
4 days using the app
March 16, 2025

This is my second time setting up a store from scratch and this time around was so much more easier. I was able to setup my store in 1 day and under an hour or so.

FORVR MONAE
United States
About 3 years using the app
March 12, 2025

Easy walk-through process to link your shopify store to your TikTok account for business!

The Soul Squatch
United States
23 minutes using the app
March 10, 2025

So far so good / simple intuitive setup. Very smooth integration and shop swap.

Scandinavian Modern
United Kingdom
5 days using the app
March 9, 2025

So far, it's extremely easy and intuitive to work with. Exactly how I'd hope a business app would be!

hygge panda
United States
About 1 year using the app
March 6, 2025

Signing up and setting up my TikTok account was a smooth and straightforward process. The interface is user-friendly, making it easy to create an account and personalize my profile. The steps are clear. Overall, it was a hassle-free experience that got me up and running in no time!

Cyber Street One
United States
6 months using the app
February 27, 2025

I hate this app so much. There are errors and errors all the time. I've never used a platform that throws more errors, at absolutely everything, than this garbage app. Things never sync correctly. It's just awful to use.

SupplyMaid
United States
Over 2 years using the app