Reviews (16,012)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

Edited April 12, 2026

We have to learn a lot to understand how work it, but it is not impossible. Tiktok has tools to make easy it and they will help you to making done correctly all that you need. Go ahead!

QueLindo.net
United States
9 months using the app
September 19, 2025

I don't like this I'm getting charged for a promotion I know nothing about

Avoir Couture
United States
Over 1 year using the app
August 29, 2025

No support unable to set up business account.

Uniquely Thai Lao TV
United States
About 2 years using the app
August 29, 2025

It is pretty straightforward, just be sure to take the time to read all of the rules and regulations, and don't skim through them.

JACT UP DIY
United States
4 months using the app
August 19, 2025

Light to navigate | Easily translatable + the seamless integration to Shopify was immeasurably appreciated ✯

Lone Star
United States
17 days using the app
August 13, 2025

The setup is easy to do. I had everything done within 20 mins with no experience.

IntroducingTracy
United States
About 1 hour using the app
Edited October 19, 2025

Easy Peasy. Could have liked more music options. Thank you

Wrapped Essentials
United States
2 months using the app
August 13, 2025

Tik Tok Business is a 1, 2, 3, support and setup feature; easy.

LEW
United States
5 months using the app
August 13, 2025

Of all the apps I have set up for my new business, TikTok is by far the easiest of them all to get going. Simple and quick with plain instructions as to "what's next".

Despickleball by DeadBug
United States
About 4 hours using the app
August 10, 2025

me costo un poquito de trabajo pero finalmente la pude hacer

CM INTERNATIONAL
United States
Almost 4 years using the app