Reviews (16,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.
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Thankfully SO EASY to set up and connect to my Shopify Store (unlike some!).
It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(
I recommend tictok because it is easy to setup and navigate
I do not like that I cannot log in on my computer. As a business operator, it requires tons of workarounds and reduces the time for actual productivity - like creating shoppable videos.
Appalling. Am being charged for ads that aren't running and when I try to access support - have tried repeatedly - I'm told I don't have access and need to verify my account.
My account was already verified, which is how I was able to pay TikTok money.
Continue to be locked out of account, and when I email the address below, I'm told to raise a ticket with support - WHICH I CAN'T AS I'M LOCKED OUT!!!
Can someone PLEASE get in touch and assist me.
It is worthless and so is their nonexistent support. I can't run ad campaigns or upload videos to our business account. I have been trying to get help for weeks and have been completely ignored.
This horrible excuse for a company should be banned. We will be filing a complaint through Shopify and the FTC.
When mapping products, being able to search by SKU would save a lot of time
everytime i reach out is amazing but i dont understand why my account hasnt been approved.
Ease of installation. Looking forward to bringing in more customers for our retail business. TikTok has a great selling platform but now I need to learn the tools that are available.
Love it! Easy to navigate and integrate with Shopify.
