Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.
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Tolstoy is such a great app and their support team is stellar! They are super helpful with any questions, and the app itself is such a great value add for our customers. Highly recommend!!
So glad Tolstoy’s been helpful. Thanks for recommending us to other merchants.
Amazing support! Fixed my issue within 5 minutes and explained the problem so I can make sure it doesn't happen again. Ver thorough. Also such a nice representative!!
Happy to hear it’s working out. Glad Tolstoy’s been a solid fit for your store.
No good, super slow and videos don't come out nice even with prompts
his app is excellent, and the customer service is top-notch. I'm really grateful for the prompt and helpful support from Don. He went above and beyond to assist me, and it made my experience so much better. Highly recommend this app to anyone looking for great functionality and exceptional customer service!
Happy to hear it’s working out. Thanks for recommending us to other merchants.
We are so excited to have this app on our website. Having UGC videos will definitely increase our conversion rate. Niezl from support is super helpful and we highly recommend!
Really glad to hear that. Glad Niezl took such good care of you.
Wonderful customer experience working with Mikaela to troubleshoot and solve for shoppable vs non shoppable videos/products!!!
Thanks for writing this up. Nice mention of Mikaela.
Uploading videos has been a breeze, the support has been hands down the best! Im so excited to add these shoppable videos to my website and so grateful for the recommendation from a fellow shopify friend!
So glad Tolstoy’s been helpful. Love that shoppable video stood out.
Honestly It’s difficult to find a faster and better CX response than what i have seen with these guys in Toolstoy. The person that attended me was Mikaela and she has been amazingly resolutive with a response rate below 1-2 hours for 5-6 different inquiries, supporting with screenshots and always very kind. Just for that I consider Toolstoy a trustworthy partner.
Happy to hear it’s working out. Glad Mikaela took such good care of you.
My support contact Mikaela was so helpful. She walked us through the entire process of the access needed to provide support, how we could leverage the app by embedding into areas of our site that were hard to figure out / code. This way we can truly leverage the tool to improve our conversion rates and not spend time trying to figure out the installation part!
Really glad to hear that. Glad Mikaela took such good care of you.
support is next level - Mikaela is very knowledgeable and she worked with me on a code embed issue until it was fixed... very impressive
Wow — thanks for this. Glad Mikaela took such good care of you.
